My Pet DaysMy Pet Days

Privacy Policy

Last updated: October 23, 2026

1. Introduction

Welcome to My Pet Days ("we," "our," or "Service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

My Pet Days is operated by AshWeb Inc., which is responsible for your personal data in this app. AshWeb Inc. provides the platform (hosting, AI, and payments) and processes data on AshWeb Inc.'s behalf.

2. Information We Collect

2.1 Personal Information

  • Account Information: Email address, username, password (encrypted)
  • Profile Information: Name, preferences
  • Billing Information: Processed securely through our payment provider (we do not store card details)

2.2 Usage Data

  • Conversation History: Messages exchanged with AI companions
  • Service Usage: Features used, frequency of use, interaction patterns
  • Technical Data: IP address, browser type, device information, cookies

2.3 AI Interaction Data

  • Chat Messages: Text content of your conversations
  • Memory Data: Information the AI remembers about you for personalization
  • Companion Preferences: Your chosen companion settings and configurations

3. How We Use Your Information

3.1 Service Provision

  • To create and manage your account
  • To process your messages and generate AI responses
  • To maintain AI memory features for personalized conversations

3.2 Service Improvement

  • To analyze usage patterns and improve AI quality
  • To optimize response generation and conversation flow
  • To develop new features based on user needs

3.3 Communication

  • To send service-related notifications
  • To respond to support requests
  • To send billing and account updates

3.4 Legal and Safety

  • To comply with legal obligations
  • To detect and prevent fraud or abuse
  • To enforce our Terms of Service

4. Data Sharing and Disclosure

4.1 We DO NOT:

  • Sell your personal information
  • Show your conversations to other users
  • Show your characters or generated content to other users — except a character you turn sharing on for ("Share to other apps & earn"), which other users of this app and of other apps on the platform can then see and chat with, as the Platform Terms describe
  • Use your conversations for training AI models without consent

4.2 We MAY Share Data With:

  • Service Providers: Google Cloud (hosting, AI), RunPod (AI processing), Stripe (web payments), Apple and Google (in-app purchases and sign-in), Resend (email). They process data only to provide their service to us
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In case of merger, acquisition, or asset sale
  • With Your Consent: When you explicitly agree to sharing

How AI services process your content

To create what you ask for — replies in a conversation, photos, and videos — My Pet Days sends some of your content to two outside services. We send it only to produce those results.

  • Google (Vertex AI on Google Cloud). We send the text of your conversations so the app can remember what matters to you and decide what a photo should show. When you create a post, we also send the photos chosen for it, including photos you uploaded. When you ask a question on the Support page, or write to the app's support address, we send your message — and, on the Support page, the account details needed to answer it (your plan, renewal date, recent payment results, how much of your usage is left, and work that failed in the last 14 days) — so the app can pick the parts of its help pages and of your account record that answer you. Google does not use this content to train or fine-tune its models. To answer repeated requests faster, Google may hold what we send in memory for up to 24 hours. If its automated checks flag a request as possible abuse, Google may keep that request for up to 90 days, and authorized Google staff may review it.
  • RunPod. Your conversations, the photos you upload, and the images used to make videos are processed on computers we rent from RunPod, where the AI models we use run. RunPod's documentation states that each job, including the content we send with it, is deleted 24 hours after it is sent. RunPod's terms allow it to use content in anonymized, aggregated form to improve its own service.

We ask for your agreement the first time you use a feature that sends content to these services, before anything is sent. You can withdraw it at any time in Settings, under "Sending your words and photos to AI". After you withdraw, nothing more is sent until you agree again. If you agree before signing up, we remember it on this device and move it to your account when you sign in.

5. Data Security

5.1 Security Measures

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Secure cloud infrastructure

5.2 Data Breach Response

  • Immediate investigation and containment
  • Notification within 72 hours if required
  • Assistance with protective measures

6. Data Retention

6.1 Active Accounts

  • Personal data retained while account is active
  • Conversation history retained for AI memory functionality
  • Data deleted upon account deletion request

6.2 After Account Deletion

  • When you delete your account, your profile, everything you created, your conversations and your files are deleted at once
  • Payment records (amount, date, country and receipt number — not your name or email) are kept for 10 years because tax law requires it; subscription history and usage records are kept for 180 days

7. Your Rights and Choices

7.1 Access and Control

  • Access your personal data through account settings
  • Update or correct information at any time
  • Delete your account in Settings (Danger Zone → Delete Account), even while subscribed. You can also do it without signing in or having the app installed, on the /delete-account page of this app's website: enter your account's email address and open the link we send to it. Deletion is immediate and cannot be undone: a web subscription ends at once, with no refund for the rest of its period, and a subscription bought in the App Store or Google Play must be cancelled there. You can also ask us to delete your account by emailing support@ashweb.io from your account's email address
  • Request deletion of specific conversation history

7.2 Data Portability

  • Request a copy of your personal data by emailing support@ashweb.io; we reply within 30 days

7.3 Communication Preferences

  • Opt-out of marketing communications
  • Manage notification settings

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from children. If we discover underage data, we will promptly delete it.

10. Cookies

We use only the cookies needed to sign you in, keep your session secure, and remember your settings. We do not use advertising or analytics cookies. Sign-up and sign-in are protected by Google reCAPTCHA, which is subject to Google's Privacy Policy and Terms of Service.

11. AI and Machine Learning

11.1 How AI Processes Your Data

  • Your messages are processed by AI models to generate responses
  • AI memory features store conversation context for personalization
  • Your data is not used to train or improve AI models without consent

11.2 AI Limitations

  • AI responses are generated automatically and may contain errors
  • AI does not have access to external systems or real-time information
  • AI memory may occasionally be inaccurate or incomplete

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or Service notification.

13. Contact Us

For privacy-related questions or concerns:

  • Email: support@ashweb.io
  • Support: Through in-app support system

14. Jurisdiction-Specific Rights

14.1 European Union (GDPR)

  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to object

14.2 California (CCPA)

  • Right to know what data is collected
  • Right to delete personal information
  • Right to opt-out of data sales
  • Right to non-discrimination

Product Emails

From November 9, 2026, we may email you product updates and ideas about My Pet Days, no more than once a week. Until then, we send them only to people who signed up after our sign-up screen told them about these emails and did not say no, or who said yes in the app or turned them on in Settings — and never to people who have told us they live in South Korea. When you sign up you can say no right there by ticking "Don't email me product updates." Every one of these emails has an unsubscribe link, and you can turn them off or back on in Settings → Email preferences. Turning them off does not stop emails about your account, such as sign-in, password and billing emails. If you have told us you live in the EU/EEA, the UK, Canada or South Korea, we send these emails only after you turn them on yourself.

15. Why We Use Your Data (EU/UK)

To provide the service you asked for (contract); to send your work to AI services, with your consent; to tell you about new features and updates of this service (legitimate interests, from November 9, 2026; see Product Emails) — if you have told us you live where the law requires your consent for this, we send them only after you turn them on, and you can unsubscribe in any email; and to keep the service secure and prevent abuse (legitimate interests).